Adobe Systems is a multi-billion-dollar provider of consumer and enterprise software.
Over 7 years, I gained experience on a team of Documentation Managers, Writers, and Editors, and on other multi-disciplinary teams of Developers, Product Managers, Quality Assurance Testers, and Marketing professionals. I started in a junior role and eventually coordinated an Editing team of 3. I acted as Documentation Manager on about 5 small and mid-sized documentation projects. I was a member of Style Committee, working with editors in San Jose, Seattle, and Ottawa to reconcile Adobe and JetForm style guidelines after JetForm acquisition.
As Technical Editor, I completed developmental, substantive, copy, index, and trademark edits of technical documentation. Edited online help; procedural manuals for Developers and End Users; tutorial and training material; and SDK, API, and scripting reference guides. I collaborated on editorial style guide for instructional content and created style sheets for specific software products. I developed editorial processes and standards, and I trained new Technical Writers and Editors.
As Technical Writer, I researched and wrote online help, installation guides, and procedural and reference manuals for form design software and server products.
In both roles, I improved product usability for Developer and Consumer software products. I wrote and revised text in user interfaces, ensuring that labels and help info was clear and adhered to Adobe, Microsoft, and Apple standards for UX and microcopy.